Performance management is about helping staff members to work more efficiently and, by improving individual and team performance, enhancing the overall effectiveness and productivity of the organization. Successful managers and supervisors are good people managers. It is their duty to promote a workplace culture which could maximize and maintain an optimum level of work performance.
To accomplish this, it is crucial that the manager establish clear communication with the employees. Counselling and feedback are a couple of extremely important tools that one could utilize in that process. It is the responsibility of a manager to continually monitor the way employees are performing and give them proper guidance and support. It is easy to take good work for granted and only provide unfavorable feedback when something bad happens. But if workers are to feel that their work has value their successes should also be acknowledged. Regular, positive feedback can be an effective tool to motivate employees and enhance performance.
Key Features / Characteristics of Effective Performance Management in Organizations
Following are the main features of ideal performance management:
- Managers offer leadership and incorporate performance management with many other aspects of their work.
- That employees realize that their performance directly plays a role in the ongoing success and stability of their organization.
- Individual and team responsibilities and their performance are clearly connected to the accomplishment of program and corporate objectives and the requirements of customers.
- Individuals and teams have a clear idea of their work responsibilities and the standards of work expected of them.
- Individuals and teams satisfy the standards of behaviour expected of employees.
- Managers keep track of and appraise the performance of the employees.
- Individuals and teams get regular feedback on performance with regards to program and company objectives.
- Managers take advantage of the potential of all their employees and develop their skills by motivating individual career planning.
- Improved and valued performance is identified and rewarded.
- Managers attempt to improve poor performance and deal with continuing poor performance.
Setting up effective and regular communication with the employees will allow you to help them to determine any training they might need to boost their work performance and will also present you with the opportunity to help in their career development.
A personal development plan can be a great tool to help your workers to practical training and development goals. In the above points, I have discussed the characteristics of ideal performance management. Post your views in the comments section.
will these key characteristics of an ideal performance management be the same as its pervasive characteristics?